Privacy Policy

Last Updated: 27 July 2026

This Privacy Policy explains how personal data is collected, used, shared, and protected when you use the PushMe mobile application for iOS and Android, the website trypushme.com, and our web onboarding funnel at start.trypushme.com — together, the "Service".

By using the Service you agree to this Policy. If you do not agree, do not use the Service.

1. Who We Are (Data Controller)

The Service is operated by PushMe ("we", "us"), Istanbul, Turkey.

Privacy contact: support@trypushme.com
Support: support.trypushme.com

2. Data We Collect

2.1 Onboarding & Quiz Data

When you complete the PushMe quiz, we collect:

Email address and first name (optional)
Sex, age, height, and current weight
Your fitness goal and desired pace
Fitness level and activity habits
Physical constraints and injury history
Available equipment and preferred schedule
Preferred language

2.2 Account & Registration Data

Sign-in identifiers including Apple Sign-In, Google Sign-In, email address, device identifier, and language preferences.

2.3 Health & Fitness Data

This is special-category health data including:

Physical constraints, injuries, and limitations
Weight history and profile data
Workout logs, exercise details, and performance metrics
Effort ratings and mood logging
AI coach conversations and generated plans

2.4 Payment Data

Subscription status, plan, trial state, and transaction details. We do not store full card numbers.

2.5 Device & Technical Data

IP address, device model, operating system, app version, geolocation, and usage analytics.

3. How We Use Your Data

Provide and personalize the Service
Build and adapt your training plan
Exclude movements that conflict with your constraints
Process payments and manage subscriptions
Send reminders and notifications (if opted in)
Improve the Service and fix defects
Security and fraud prevention
Legal compliance

Your health and training data is never used for advertising or ad targeting.

4. Legal Bases

We rely on:

Consent for health data and marketing communications
Contract to provide the Service
Legitimate interests for security and analytics
Legal obligation for tax and compliance

5. Third Parties We Share Data With

We share the minimum data necessary with:

AI / LLM services: OpenRouter, Google Gemini, Alibaba Qwen
Hosting: Google Cloud, Supabase
Subscriptions: Adapty, Apple App Store, Google Play
Support: Zendesk
Analytics: Usage data only (never health data)

We do not sell your personal data.

6. Data Retention

We keep personal data only as long as needed. If you delete your account, we anonymize or delete your data within 90 days, except records we must keep for legal or tax reasons.

7. Your Rights

You may have the right to:

Access, rectify, erase, and restrict processing of your data
Request data portability
Object to processing and withdraw consent
Opt out of targeted advertising
Lodge a complaint with your data-protection authority

Delete your account directly in the app (Settings → Delete Account), or email support@trypushme.com to request a copy of your data or exercise any other right. We respond within 30 days.

8. Security

We use TLS/SSL encryption, access controls, and row-level database security. If a breach occurs, we will notify you as required by law.

9. Children

The Service is not directed to children under 16. We do not knowingly collect data from children under 16. If you believe a child has provided us data, contact us and we will delete it.

10. Changes to This Policy

We may update this Policy. Material changes will be communicated via in-app notification, email, or website banner.

11. Contact

PushMe
Istanbul, Turkey
support@trypushme.com