Privacy Policy

This Privacy Policy explains how personal data is collected, used, shared, and protected when you use the PushMe mobile application for iOS and Android, the website trypushme.com, and our web onboarding funnel at start.trypushme.com — together, the "Service".

By using the Service you agree to this Policy. If you do not agree, do not use the Service.

1. Who We Are (Data Controller)

The Service is operated by Otto Apps Yazılım Uygulama Bilgi Teknoloji Reklamcılık Danışmanlık Sanayi ve Ticaret A.Ş. ("Company", "we", "us").

• Privacy contact: support@trypushme.com
• Support: support.trypushme.com

2. Data We Collect

2.1 Onboarding & Quiz Data

When you complete the PushMe quiz, we collect:

• Email address and first name (optional)
• Sex, age, height, and current weight
• Your fitness goal and desired pace
• Fitness level and activity habits
• Physical constraints and injury history
• Available equipment and preferred schedule
• Preferred language

2.2 Account & Registration Data

Sign-in identifiers including Apple Sign-In, Google Sign-In, email address, device identifier, and language preferences.

2.3 Health & Fitness Data

This is special-category health data including:

• Physical constraints, injuries, and limitations
• Weight history and profile data
• Workout logs, exercise details, and performance metrics
• Effort ratings and mood logging
• AI coach conversations and generated plans

2.4 Payment Data

Subscription status, plan, trial state, and transaction details. We do not store full card numbers.

2.5 Device & Technical Data

IP address, device model, operating system, app version, geolocation, and usage analytics.

3. How We Use Your Data

• Provide and personalize the Service
• Build and adapt your training plan
• Exclude movements that conflict with your constraints
• Process payments and manage subscriptions
• Send reminders and notifications (if opted in)
• Improve the Service and fix defects
• Security and fraud prevention
• Legal compliance

Your health and training data is never used for advertising or ad targeting.

4. Legal Bases

We rely on:

• Consent for health data and marketing communications
• Contract to provide the Service
• Legitimate interests for security and analytics
• Legal obligation for tax and compliance

5. Third Parties We Share Data With

We share the minimum data necessary with:

• AI / LLM services: OpenRouter, Google Gemini, Alibaba Qwen
• Hosting: Google Cloud, Supabase
• Subscriptions: Adapty, Apple App Store, Google Play
• Support: Zendesk
• Analytics: Usage data only (never health data)

We do not sell your personal data.

6. Data Retention

We keep personal data only as long as needed. If you delete your account, we anonymize or delete your data within 90 days, except records we must keep for legal or tax reasons.

7. Your Rights

You may have the right to:

• Access, rectify, erase, and restrict processing of your data
• Request data portability
• Object to processing and withdraw consent
• Opt out of targeted advertising
• Lodge a complaint with your data-protection authority

Delete your account directly in the app (Settings → Delete Account), or email support@trypushme.com to request a copy of your data or exercise any other right. We respond within 30 days.

8. Security

We use TLS/SSL encryption, access controls, and row-level database security. If a breach occurs, we will notify you as required by law.

9. Children

The Service is not directed to children under 16. We do not knowingly collect data from children under 16. If you believe a child has provided us data, contact us and we will delete it.

10. Changes to This Policy

We may update this Policy. Material changes will be communicated via in-app notification, email, or website banner.

11. Company Information

This website and its Services are operated by the following entities:

Technical Provider / Content Licensor

Otto Apps Yazilim Uygulama Bilgi Teknolojileri Reklamcilik Danismanlik Sanayi ve Ticaret A.S. ("Otto")
İçerenköy Mah. Topçu İbrahim Sk. Quick Tower No:8-10D, Ataşehir / İstanbul, Turkey

Seller / Merchant of Record

Alvin AI Studio LLC
447 Broadway, 2nd Floor Suite 3007, New York, NY 10013, USA